General Conditions

Who we are

Legal company: RAIOMAR EUROPA GROUP SL
Place of business: Av. Francesc Sanllehí i B., 16, 08380 Malgrat de Mar, Barcelona, Spain
Email: contact@vegalopez.com

Intellectual property rights 

The entire content of the vegalopez.com website (respectively information, symbols, images, texts, web graphic elements, scripts, software, design rights, model rights, patents, registered trademarks) is fully the property of vegalopez.com and its suppliers is and is protected by the law on copyright and related rights and by the laws on intellectual and industrial property. The data on the website and on the server cannot be used without the written consent of the owner. Their use without the consent of vegalopez.com is punished according to the legislation in force. Please report possible copyright infringements to the e-mail address contact@vegalopez.com.

Definitions of terms used in the document

SERVICE - The service offered consists in the possibility for users to contract products and/or services through the available public portions of the site, using exclusively electronic means and other means of remote communication.
CONTENT - The content of the service includes all the information available on the site, which can be accessed, viewed or consulted; the content of any e-mail sent by us to users or clients by electronic means and/or other available means of communication; any information communicated by an employee or our collaborator to the user or client, using the contact information provided or communicated by him; information about the products, services and rates applied by us in a certain period of time. Seller vegalopez.com, Buyer/Customer - can be a natural person over 18 years of age, a legal person or any legal entity that places an Order and that has given its consent to the website's specific clauses, in accordance with the General Terms and Conditions.
ORDER - An electronic document that serves as a form of communication between the Seller and the Buyer, through the website, through which the Buyer conveys to the Seller his intention to purchase Goods and Services from the website.
  • DOCUMENT - These Terms and Conditions.
  • PERSONAL DATA - Any information relating to an identified or identifiable natural person ("data subject"); in general, personal data includes: the person's name and surname, home address, e-mail address, telephone number, customer identification codes/online identifier, location data, etc.
  • PERSONAL DATA OPERATOR - Means the natural or legal person, public authority, agency or other body that, alone or together with others, establishes the purposes and means of personal data processing.
  • CONSENT of the person concerned - It means any manifestation of the free will, specific, informed and without ambiguity of the person concerned, by which he accepts, by declaration or by unequivocal action, that the personal data concerning him be processed.
  • PROCESSING - Any operation or set of operations performed on personal data (with or without the use of automatic means), including collection, registration, organization, structuring, storage, adaptation, modification, extraction, consultation, use, disclosure, dissemination, putting available, alignment, combination, restriction, deletion, destruction, etc. (representing any type of operation related to personal data).

Presented products and prices

The pictures of the products have the title of presentation, so the products ordered may have small color differences compared to those in the pictures on the website. The site vegalopez.com does not assume responsibility if the description of the products presented on the site is not considered accurate or complete.
The prices displayed on the website include VAT, and the final price of the order includes the price of the product / products and courier fees, VAT included.
Prices on the website can change at any time, without prior notice. The final price can be changed if it is proven that it was displayed incorrectly on the website, due to an unforeseen error in the system, in which case the buyer will be notified by phone or e-mail.
On the order page you will have to fill in the following:
  • Contact data: personal data necessary to send the package to you (name, surname, exact address, phone number)
  • Payment method: choose the method by which you will pay for the order. 
Your order is successfully completed when the proforma invoice corresponding to the given order is displayed.
Also, you will receive an email with the proforma invoice and the new status of the order "Order confirmed" when the order can be honored and will be processed.
vegalopez.com operators will check the availability of the product/products, and your order will be confirmed by phone within a maximum of 48 working hours from its placement. The order is considered to be confirmed only after it has been approved by phone by our operators.
Validation of the order by vegalopez.com is done only if: The data entered by the client are complete and correct - they will also be confirmed by phone;
The products in the order are available;
In case the prices or other details related to the products were displayed incorrectly, including due to the fact that they were entered incorrectly in the database, vegalopez.com reserves the right to cancel the delivery of the respective product and to notify the customer as soon as possible. shortly about the error that occurred.
Orders that are not confirmed by phone will be canceled because they may lead to the impossibility of delivering the parcels by the courier companies that will contact you before the delivery is made.

General

The document establishes the terms and conditions of use of the site, its content, the service offered to the client, in case the client does not have another valid user agreement concluded between vegalopez.com and it.
Please read this document carefully in order to exclude any unwanted consequences that may be assessed by the client as having a negative impact on his data and/or the information provided to us.
The supply of the products will begin immediately after the fulfillment of all the required formalities, the customer undertakes to correctly provide the name, address and other information necessary for the operation of the placed orders.
Using, accessing, visiting and viewing the site's content implies the client's acceptance of the "Terms and Conditions" document.
The terms and conditions can be updated, modified and supplemented constantly, so it is the client's obligation to check them.
In case of misunderstandings, the terms and conditions valid at the time of the order and its notification in writing by vegalopez.com shall apply.
Access to the Service is made exclusively by accessing the publicly available site vegalopez.com.
Also, the user has the right to withdraw his consent at any time, thus giving up access to the service offered by the site. In this situation, the user will send an e-mail to contact@vegalopez.com. If the User or Client no longer wishes to receive from vegalopez.com newsletters/alerts and/or communications made for marketing and advertising/promotional purposes through any communication channel, they can make the UNSUBSCRIBE request available in any communication via e- mail or by sending a written request to the address and to the personal data protection officer contact@vegalopez.com.
The user has the right to request the DELETE of his personal data processed for commercial purposes by www.vegalopez.com based on the contract agreed by the parties, and in this sense he can formulate the written request to the email address: contact@vegalopez.com.
Also, the user can revert at any time on his decision not to agree and/or not accept the document, expressing his ACCEPTANCE for the document regarding the terms and conditions in the form in which it will be available at that time.
If the customer has paid the value of all unpaid contracts to vegalopez.com and revokes his consent expressed in favor of the document during the execution of an order, vegalopez.com will cancel his order without any subsequent obligation of any party to the other or without either party can claim damages from the other party.
This site is addressed to clients who are legal entities or natural persons who are at least 18 years old, who have completed the steps corresponding to the order and who have not been suspended or removed by vegalopez.com, regardless of the reason for the suspension or removal.

Force majeure

None of the parties will be liable for non-execution of its contractual obligations, if such non-execution on time and/or in an appropriate manner, in whole or in part, is due to a force majeure event. Force majeure is the unforeseeable event, beyond the control of the parties and which cannot be avoided.
If, within 15 days from the date of its occurrence, the respective event does not cease, each party will have the right to notify the other party of the full termination of the Contract without any of them being able to claim other damages-interests from the other.